Solluble

Privacy policy

Last updated: July 26, 2024

Solluble ("we," "us," or "our") is committed to protecting your privacy. This Privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Data Collection

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, such as when you join our waitlist or book a call.

The personal information we collect includes:

  • Contact Information: Full name and email address.
  • Demographic Information: Country of residence and home country/destination country.
  • Investment Preferences: Preferred property category, preferred property types, and budget range.
  • Optional Information: Referral source and your reasons for choosing Solluble.

We do not knowingly collect data from or market to children under 18 years of age.

2. Data Processing and Use

We use the information we collect or receive for the following purposes:

  • To Manage Our Waitlist: To send you updates about our launch, new property listings, and exclusive offers.
  • To Fulfill and Manage Your Requests: To schedule calls and respond to your inquiries.
  • For Business Purposes: For data analysis, identifying usage trends, and to evaluate and improve our Site, products, marketing, and your experience.
  • To Send Administrative Information: To send you information regarding changes to our terms, conditions, and policies.

3. Data Storage and Security

Your information is stored on secure servers. We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

4. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

5. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at the email address provided below.

6. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. Contact Information

If you have questions or comments about this policy, you may email us at hello@solluble.com.